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Raptor Computing Systems Community Forums (BETA)
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OpenPOWER ISA
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Is Raptor Computing Systems still open for business?
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Topic: Is Raptor Computing Systems still open for business? (Read 2696 times)
markr87
Newbie
Posts: 38
Karma: +1/-0
Is Raptor Computing Systems still open for business?
«
on:
February 10, 2025, 05:00:06 pm »
I have been trying to contact both support and sales for over two months now and have not gotten a reply. My Blackbird is non functional and requires a BMC replacement. I would very much like to purchase one but so far crickets.
EDIT: I need BMC not PNOR
«
Last Edit: March 20, 2025, 01:48:56 pm by markr87
»
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MPC7500
Hero Member
Posts: 606
Karma: +42/-1
Re: Is Raptor Computing Systems still open for business?
«
Reply #1 on:
February 10, 2025, 07:33:08 pm »
The best way to contact them is on X or Timothy via mail.
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My RaptorCS system
markr87
Newbie
Posts: 38
Karma: +1/-0
Re: Is Raptor Computing Systems still open for business?
«
Reply #2 on:
February 10, 2025, 07:49:44 pm »
@MPC7500 I am not paying for "Premium" so I can send a message.
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lepidotos
Jr. Member
Posts: 55
Karma: +7/-0
Re: Is Raptor Computing Systems still open for business?
«
Reply #3 on:
February 10, 2025, 08:34:11 pm »
I just sent them an email asking about that, they are indeed still in business and do still have stock at the moment.
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MPC7500
Hero Member
Posts: 606
Karma: +42/-1
Re: Is Raptor Computing Systems still open for business?
«
Reply #4 on:
February 11, 2025, 06:17:27 am »
You don't need premium to ask something.
https://x.com/foxbat/status/1775614146937082242
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My RaptorCS system
markr87
Newbie
Posts: 38
Karma: +1/-0
Re: Is Raptor Computing Systems still open for business?
«
Reply #5 on:
February 12, 2025, 05:58:16 pm »
@MPC7500, @lepidotos,
Thank you both. I posted a request on X.
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MPC7500
Hero Member
Posts: 606
Karma: +42/-1
Re: Is Raptor Computing Systems still open for business?
«
Reply #6 on:
February 15, 2025, 07:23:12 am »
If no one answers, I would write an email directly to Tim.
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My RaptorCS system
markr87
Newbie
Posts: 38
Karma: +1/-0
Re: Is Raptor Computing Systems still open for business?
«
Reply #7 on:
February 17, 2025, 01:23:02 pm »
@MPC7500, is it tim@raptorcs.com ?
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MPC7500
Hero Member
Posts: 606
Karma: +42/-1
Re: Is Raptor Computing Systems still open for business?
«
Reply #8 on:
February 17, 2025, 02:02:41 pm »
His mail address you find here:
https://github.com/madscientist159
«
Last Edit: February 17, 2025, 02:05:01 pm by MPC7500
»
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My RaptorCS system
markr87
Newbie
Posts: 38
Karma: +1/-0
Re: Is Raptor Computing Systems still open for business?
«
Reply #9 on:
February 27, 2025, 07:20:44 pm »
@MPC7500, Still no reply from support, sales or X. For some reason I am not seeing his email listed on the link you provided.
EDIT: Never mind, it popped up once I followed him.
«
Last Edit: February 27, 2025, 07:33:21 pm by markr87
»
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markr87
Newbie
Posts: 38
Karma: +1/-0
Re: Is Raptor Computing Systems still open for business?
«
Reply #10 on:
March 17, 2025, 05:37:58 pm »
My first attempt to contact RCS was December 1st of 2024. They finally responded on the evening of February 28th asking to verify my shipping address. I responded the following day. I have heard nothing since. I have been longing for the next iteration of Power goodness from this company, but if this is how they treat their paying customers I think I am going to pass.
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atomicdog
Jr. Member
Posts: 52
Karma: +4/-0
Re: Is Raptor Computing Systems still open for business?
«
Reply #11 on:
March 17, 2025, 06:58:13 pm »
If the PNOR IC is dead you can buy one from a site like mouser or digi-key [
PNOR
] [
BMC
].
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markr87
Newbie
Posts: 38
Karma: +1/-0
Re: Is Raptor Computing Systems still open for business?
«
Reply #12 on:
March 19, 2025, 10:04:58 am »
@atomicdog, Can you flash a blank chip in the socket on the MB or will it need to be flashed prior?
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atomicdog
Jr. Member
Posts: 52
Karma: +4/-0
Re: Is Raptor Computing Systems still open for business?
«
Reply #13 on:
March 19, 2025, 12:20:03 pm »
Yes, you should be able to flash the PNOR chip (I've never tried it though).
It's the BMC chip that needs to be flashed prior if it's blank/corrupted.
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markr87
Newbie
Posts: 38
Karma: +1/-0
Re: Is Raptor Computing Systems still open for business?
«
Reply #14 on:
March 20, 2025, 01:47:18 pm »
Sadly it's the BMC chip that I need.
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Raptor Computing Systems Community Forums (BETA)
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OpenPOWER ISA
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Is Raptor Computing Systems still open for business?