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User Zone / Re: petitboot error: PHB#0005[0:5]: PHB Freeze/Fence detected !
« on: February 18, 2020, 06:30:36 pm »
You won't get any Emails or acknowledgement beyond the RMA number and shipping address you received when you created the RMA on the Web site.
Send the defective product back according to those instructions, and we'll send out a replacement unit. As far as export goes, unfortunately that is not an area we can offer advice in aside from noting that many countries have a process where you can record the outgoing shipment of a defective product so as to avoid paying VAT on the (marked as) replacement / repaired unit.
Send the defective product back according to those instructions, and we'll send out a replacement unit. As far as export goes, unfortunately that is not an area we can offer advice in aside from noting that many countries have a process where you can record the outgoing shipment of a defective product so as to avoid paying VAT on the (marked as) replacement / repaired unit.