Raptor Computing Systems Community Forums (BETA)
Raptor Computing Systems Hardware => Blackbird => Topic started by: markr87 on November 14, 2022, 12:37:37 pm
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Hello all,
Last week we had a large storm come through and took out our power for a 5 days. Unfortunately my Blackbird was on when the power died. Even more unfortunately it will no longer boot up. It gets as far as where you choose which OS/kernel you want to use and it locks up. Has anyone here run into this before?
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After a thunderstorm, I once had the problem that the Blackbird got stuck in a boot loop. I had to re-flash the BMC firmware. I did not even get as far as Petitboot.
https://wiki.raptorcs.com/wiki/Updating_Firmware
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@MPC7500 Thanks for your reply.
I have an extra BCM flash rom and have swapped it out. No change, still locks up at the same place.
I have the boot sequence set to boot from USB first if present and have tried a Fedora flash drive with the same results.
If I am quick I can hit "Enter" on the default "Exit to shell" I get the the flashing prompt with about 3 flashes before it locks up.
I have noticed "STB: VERSION verification FAILED" followed by "IMA_CATALOG verification FAILED" and "Error loading ucode lid. index=202d1" during boot.
I also noticed later in the boot sequence "Bootkernel verification FAILED".
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@MPC7500 Thanks for your reply.
I have an extra BCM flash rom and have swapped it out. No change, still locks up at the same place.
I have the boot sequence set to boot from USB first if present and have tried a Fedora flash drive with the same results.
If I am quick I can hit "Enter" on the default "Exit to shell" I get the the flashing prompt with about 3 flashes before it locks up.
I have noticed "STB: VERSION verification FAILED" followed by "IMA_CATALOG verification FAILED" and "Error loading ucode lid. index=202d1" during boot.
I also noticed later in the boot sequence "Bootkernel verification FAILED".
Try reflashing the PNOR from a known good source, for example here:
https://wiki.raptorcs.com/wiki/Blackbird/Firmware
The symptoms described sound like the PNOR may have been corrupted in the outage.
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@SiteAdmin Thanks for your advice. It is greatly appreciated.
I reflashed the PNOR and no change. Just to rule it out I then reflashed the BMC to no avail.
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I would open a support ticket and do these steps
https://wiki.raptorcs.com/wiki/Troubleshooting/Support_Request_Checklist
Perhaps the PSU has also been damaged as an example. Normally the re-flash should fix the problem.
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@MPC7500,
Sadly that troubleshooting workflow does not directly apply to my situation but I have started a support request nonetheless. I have also ordered a new power supply as well.
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You could also try this guide:
https://wiki.raptorcs.com/wiki/Troubleshooting/BMC_Power
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@All
Still waiting on my Support Request. In the mean time I have replaced my 13 year old CoolerMaster 600W Silent Pro with a shiny new be quiet! Dark Power 12 750W Platinum. Happy to have the new power supply, but unfortunately my quandary prevails.