Raptor Computing Systems Community Forums (BETA)

Raptor Computing Systems Hardware => Blackbird => Topic started by: cchinicz on April 12, 2021, 10:56:41 am

Title: Raptor Support does not reply
Post by: cchinicz on April 12, 2021, 10:56:41 am

Hi folks,

Anyone knows what's going on with Raptor's support? I opened a support ticket a month ago (March the 13th) and still got no answer. I've been trying to talk to someone over the phone (+1215126900240) and all I get is an answering machine.

Anyone know if Is there another number we can talk to Raptor's support?

Thanks

Title: Re: Raptor Support does not reply
Post by: MauryG5 on April 12, 2021, 11:08:06 am

Hi, I also recently opened a ticket via Email and after the first reply, I'm still waiting for the second one.  From what I know, they once wrote that they have a bit of a problem responding quickly but that with a little patience they will answer ... I'm waiting for an answer too ...