Raptor Computing Systems Hardware > Talos II

SMART repeatedly reporting temperature errors for NVMe SSD

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jcsiblesei:

--- Quote from: MPC7500 on December 02, 2024, 03:52:30 pm ---You ordered the Talos II directly from RaptorCS?

--- End quote ---
Yes. I ordered it directly from RaptorCS, and I didn't make any hardware changes to it.

jcsiblesei:
Updates:

I upgraded the SSD's firmware from 1B4QFXO7 to 3B4QFXO7. This didn't help at all.

I rearranged the PCIe cards in the host so that the NVMe carrier is in slot 1 (it was in slot 5 before), and slot 2 is empty (with a bracket with ventilation holes). Now there is a path for the fan to blow air right over the SSD. This did help: it now takes several minutes of constant reading before the temperature approaches 80C (it was less than 30 seconds before I made this change).

For comparison, I temporarily moved the SSD to another computer with better airflow, and no matter what I did, the temperature never went above 66C there. So even though it's overheating way less now, it's still concerning that it's overheating at all.

Borley:
It is possible to find heat spreaders that adhere to the drive. I know I've gotten a few nvme drives that include them, but never had to use them. Otherwise, this sounds like something a strategically placed 40/60/80mm fan could alleviate.

jcsiblesei:
I bought a SilverStone SST-TP02-M2 M.2 SSD Cooling Kit, and it helped significantly. Now it only gets to 60C after about 10 minutes of constant hammering. I consider my problem solved now.

One thing I'm curious about, though: has anyone else had this problem with the 2U servers as shipped by RaptorCS? I haven't seen anyone else have this issue, but I also can't imagine what would have made my server different than everyone else's.

ClassicHasClass:
The 2Us should be nearly identical to the towers except for the orientation, and I haven't observed that in my T2 tower, though the side panel is usually slightly open for me to check on the interior. I don't know what the case fans are like the servers, though; this came with the standard Supermicro SC747 case fans. I even ended up disabling one to reduce the noise but the cooling is still fine.

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